Customer Survey
Help us to become a better store for you! We welcome your comments, suggestions, and certainly your compliments. Please rate your recent service experience. Skip over any questions that you do not wish to answer or are not applicable to your experience.
Your information will be used solely by Art of Gold and will not be sold or available to any other company or individual.
Name of Service Consultant (if known):
Date of Visit:
Month...
01
02
03
04
05
06
07
08
09
10
11
12
/
Day...
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
/
Year...
2005
2006
Rate The Following
• Greeting
Within 10 Sec
Within 30 Sec
Within 1 Min
No Greeting
• Friendliness
Excellent
Above Average
Below Average
Poor
• Service Promptness
Excellent
Above Average
Below Average
Poor
• Ability to Explain Our Programs
(loan, purchase, layaway, or other services)
Excellent
Above Average
Below Average
Poor
• Employee Professionalism
Excellent
Above Average
Below Average
Poor
• Store Cleanliness
Excellent
Above Average
Below Average
Poor
• Overall Experience
Excellent
Above Average
Below Average
Poor
How does this store
excel
in comparison to other Jewelry Stores?
How does this store
lack
in comparison to other Jewelry Stores?
Tell us about yourself
(optional, but the more information we have about you, the better we will be able to meet your specific needs!):
I am a
Male
Female
My age is
Under 18
18-29
30-49
50-64
65+
My race/ethnicity is
African-American/Black
Anglo-American/White
Asian-American/Pacific Islander/Native American Indian
Hispanic/Mexican-American
Multi-racial/Other
Would you like us to contact you?
(Send us your contact information if you would like us to follow up on your comments)
Name:
Email:
Phone:
General Comments & Suggestions:
