Customer
Survey |
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| Help us to become a better store for
you! We welcome your comments, suggestions, and certainly your compliments.
Please rate your recent service experience. Skip over any questions
that you do not wish to answer or are not applicable to your experience. |
| Your information will be used solely
by Action Pawn and will not be sold or available to any other company
or individual. |
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| Location Visited: |
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| Name of Employee (if known): |
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| Date of Visit: |
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/
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Rate The Following |
| • Greeting |
|
Within 10 Sec |
Within 30 Sec |
Within 1 Min |
No Greeting |
| • Friendliness |
|
Excellent |
Above Average |
Below Average |
Poor |
| • Service Promptness |
|
Excellent |
Above Average |
Below Average |
Poor |
| • Ability to Explain Our Programs
(loan, purchase, layaway, or other services) |
|
Excellent |
Above Average |
Below Average |
Poor |
| • Employee Professionalism |
|
Excellent |
Above Average |
Below Average |
Poor |
| • Store Cleanliness |
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Excellent |
Above Average |
Below Average |
Poor |
| • Overall Experience |
|
Excellent |
Above Average |
Below Average |
Poor |
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| How does this store excel
in comparison to other Pawn Shops? |
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How does this store lack
in comparison to other Pawn Shops? |
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| Tell us about yourself
(optional, but the more information we have about you, the better
we will be able to meet your specific needs!): |
| I am a
Male
Female |
| My age is
Under 18
18-29
30-49
50-64
65+ |
My race/ethnicity
is
African-American/Black
Anglo-American/White
Asian-American/Pacific Islander/Native American Indian
Hispanic/Mexican-American
Multi-racial/Other |
| Would you like us to contact
you? (Send us your contact information if
you would like us to follow up on your comments) |
| Name: |
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| Email: |
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| Phone: |
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| General Comments & Suggestions: |
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